Modus Man's customer service goal is simple: We are committed to providing our customers total satisfaction, every time.
Contact us at Sales@ModusMan.com. We will reply within 24 hours, weekends excluded.
You can also contact us via telephone at 1-877-208-3826 or (917) 522-0410 during our hours of operations, Monday through Friday between 9 AM & 5 PM EST.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
- For USA Orders: Free Shipping. You will receive your package within 2 to 7 Business Days. An exception may arise in case of Special Store Promotions
- For International Orders: Flat Rate of $29. You will receive your package within 5 to 10 Business Days
Note: International Orders may be subject to Duties & Taxes based upon the laws of the country to which the order is shipping.
If you are not 100% satisfied with your purchase, we will gladly provide a free Exchange or Refund your money:
- You can return your purchase for up to 30 days from the purchase date
- Return Shipping is FREE for Domestic purchases. You will be provided with a pre-paid USPS label to return the purchase to us
- Credits will be issued on your credit card/Paypal or merchandise credit if requested within 30 days of receipt of return Conditions for Returns: You may try on your item. However, returned items must be in their original Packaging, and Original Tags cannot be taken off.All returns must be shipped to:
910 Grand Street, Loft # 1
Brooklyn, NY 11211